Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
City Tour of Celebrity Homes, Desert Museum, Hiking and Bicycle Tours, Horseback Riding, Hot Air Ballooning, Jeep Tours, McCallum Theatre for the Performing Arts, Knott’s Soak City Water Park, Palm Springs Aerial Tramway, Polo Events at El Dorado Polo Club, World Class Shopping on Palm Canyon Drive, The Living Desert Wildlife and Botanical Park, Joshua Tree National Park, Cabazon outlet mall, Indian Canyons, Spa Resort Casino
Below are the verified reviews from guests that we have booked recently:
"Wish all the pools were opened."
Overall Score3.0/5
It would of been a more relaxing atmosphere if all the pools were opened..instead, people were arguing about seating. Quiet frustrating.
Lorena Z. (Individual traveler, booked 1 room), from
04-Apr-2021
Verified Review, stayed from Thu Apr 01 to Sun Apr 04 2021 at a $324.99 average nightly rate.
"Inconsistant"
Overall Score3.0/5
The first night there we (party of 7) had dinner in the hotel dining room. It was exceedingly cold. Only a few other customers were in the dining and they were also uncomfortably cold. We all made multiple requests of the hostess, server and finally the manager on duty to warm the dining room up. Additionally the service was poor. It took one 1/2 hours for us to finally receive our food. The food was good. I left a message for the general manager to please call me when she was back on duty the next day. I did receive a call (possible Andria?) and after we spoke she promised to get back to me later that same day. I never received a follow up phone call from her. I left another message at check out for her to please give me a call. Additionally, at one am somebody had a dog in their room that was barking and whining until 7 am. I like dogs but I did not get any sleep during that time frame. We were in room 3112. Nice pool, room was fine. Generally speaking the staff was friendly. I try to be understanding in light of world events and a possible cut back in hotel staffing, but I will give this review a day or two to respond and then I plan to hit social media hard on our experience. Mike Hedden 951 442 3037.
Michael H. (Individual traveler, booked 1 room), from
15-Mar-2020
Verified Review, stayed from Fri Mar 13 to Sun Mar 15 2020 at a $173.58 average nightly rate.
"Visit for NARPM Conference."
Overall Score2.0/5
I have been to the hotel in the past for NARPM Conference and definitly some issues this time as the last visit was very nice 1) Bad hammer jacking of pipes at shower and tub and even a leak at toilet 2) Room one draw to place clothes for two people, no luggage racks 3) Room was at the furthest corner from activity 4) Called front desk for help with luggage four times and no one answered Jeff Slodowitz.
Jeff S. (Individual traveler, booked 1 room), from
24-Feb-2020
Verified Review, stayed from Mon Feb 17 to Fri Feb 21 2020 at a $156.26 average nightly rate.
"Relaxing Stay at the Riviera."
Overall Score5.0/5
We were in Palm Springs for a family wedding and stayed at the Riviera. It was a very relaxing and enjoyable stay. We loved the food. We had lunch and breakfast at the Cafe Palemetto and lunch at the Soleil poolside bar and really enjoyed all our meals. We loved that there were two pools, the quiet one and the party pool with the DJ. The room was nice. We didn't like that the closet was in the bathroom but we were really glad we had a room with a balcony. The check in was easy. And even though we were early we were able to get into our room so we started our stay early and relaxed at the pool with lunch. The staff was very pleasant and friendly. We were really glad that we chose the Riviera and we would definitely stay there again.
Caroline K. (Individual traveler, booked 1 room), from
24-Nov-2019
Verified Review, stayed from Fri Nov 08 to Tue Nov 12 2019 at a $145.06 average nightly rate.
"A nostalgic getaway in a desert oasis."
Overall Score5.0/5
In a classic 1963 movie called Palm Springs Weekend the movie opens with an arial view of the Riviera Resort. I remember staying there as a child with my parents over 50 years ago. Just for the nostalgia, my wife and I booked a room at the ole resort thinking it was probably dated and run down over half a century in spite viewing the nice pictures on their web site. Boy was I ever wrong! It was still the same nostalgic architecture on the outside well kept and updated. The landscaping was well manicured with lots of trees, palms and green grass. The room looked like it was recently remodeled to modern standards by a professional interior designer and very well kept. The king size bed was comfortable too! A super clean roomy shower with a glass enclosure and what appeared to be polished earth tone granit tile on the floor and walls. No mildewy shower curtains or stinky plastic shower enclosures here! The big puzzle piece shaped pool surrounded by desert trees and palms provided shady areas to get out of the sun. There was a bar set up near the pool for refreshments as well. This is definitely an oasis paradise the Desert with a clear mountain view. Upon arrival we were met by a very curtius and friendly staff. Not just at the front desk, but the entire staff from house keeping to maintenance personnel to bar tenders and severs they were all good! One little thing, wich is probably a simple fix for such a fabulous resort, is that in our room at least, wich faces the punishing afternoon summer sun, the A/C seemed to struggle keeping the room below 77 degrees. Never the less we were very comfortable. We shall return! Sincerely Ben and Patricia Arrietta.
Benjamin A. (Individual traveler, booked 1 room), from
12-Aug-2019
Verified Review, stayed from Sun Aug 04 to Tue Aug 06 2019 at a $132.66 average nightly rate.
"Beautiful,clean and very friendly staff."
Overall Score4.0/5
We had a wonderful stay. Our room was very clean and much larger than expected. We ate at the dining room twice and the food was delicious and priced moderately. The pool was clean and large. Once it became over crowded with a much younger group of guests, we moved to the family pool which was more quiet. The staff was friendly and very helpful. We would definitely stay at the Riviera Palm Springs again.
Susan D. (Individual traveler, booked 1 room), from
08-May-2019
Verified Review, stayed from Thu May 02 to Mon May 06 2019 at a $154.22 average nightly rate.
"Beautiful outdoor decor, rooms awful, part two."
Overall Score3.0/5
Follow up to my review, the room we moved to had its own set of problems. A/C was not working. After returning at night to a very hot room it took 30 minutes for the engineer to arrive after our call to the front desk. Then an hour for the engineer to repair the A/C. Even with the fan on low, it was very loud. Not a restful or comfortable place to get sleep.
Donna B. (Individual traveler, booked 1 room), from
01-May-2019
Verified Review, stayed from Thu Apr 25 to Sun Apr 28 2019 at a $378.20 average nightly rate.
"Impressive outdoor decor, but rooms Ugh!"
Overall Score3.0/5
I paid A LOT for a nice/upgraded view room, along with food, cabana and hotel services but the room was so bad I had to change rooms. The door locks were not secure, the door frame was nearly coming off (pointless to use the other lock) and the tub was dirtystained. While a manager allowed us to change rooms, nothing was offered for our inconvenience. Not to mention for originally putting me and my daughter in an unsafe room in which the door could not be locked properly.
Donna B. (Individual traveler, booked 1 room), from
30-Apr-2019
Verified Review, stayed from Thu Apr 25 to Sun Apr 28 2019 at a $378.20 average nightly rate.
"Loved the vibe but wished they offered room service. Tub needs to be replaced."
Overall Score3.0/5
Lovely hotel with loads of character. Staff was helpful and friendly. Eating fish tacos by the pool was delightful. The two disappointing things were that the enamel in the bathtub had flaked off in large chunks it should have been replaced long ago. Also, I was disappointed to learn that they don't offer room service. If it weren't for those two things, I'd have given it four or five stars.
Meg P. (Individual traveler, booked 1 room), from
26-Feb-2019
Verified Review, stayed from Fri Feb 22 to Sun Feb 24 2019 at a $243.11 average nightly rate.
"Everything takes forever."
Overall Score2.0/5
Would have been a good stay except the front desk takes forever to do anything. An hour and a half to send an engineer to fix a leak that left a pool of water in our bathroom. Fixed at 11:30pm, then leak happens again the next day. Another hour and a half to wait for our new room and keys. I called multiple times and was told they are working on it. The restaurant was good, new room was fine, employees need to step it up a bit.
Ezra K. (Individual traveler, booked 1 room), from
08-Jul-2014
Verified Review, stayed from Thu Jul 03 to Sat Jul 05 2014 at a $106.61 average nightly rate.
Summary of Verified Reviews
76
Good
Summary of 2,250 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Great location. Parking is rare."Centrally located, near restaurants, bars, and shopping.Affordable parking.
Service
67/100
614 reviews
"Friendly, somewhat professional service and OK housekeeping."Reception and bar service are as expected.Poorly managed with subpar restaurant service.Room service could have been improved.Service at the pool/beach should be improved.Hotel security can be an issue.Booking process should be better organized.
Pool
62/100
376 reviews
"Acceptable pools with some cleanliness complaints."
Room
60/100
727 reviews
"Acceptable beds, balconies, and cleanliness."Mediocre sized, poorly cleaned bathrooms.Rooms are old and poorly-maintained, although views are OK.Kitchenette, minibar, A/C and furniture not great quality.Large rooms with standard TV's. Shower can be a problem.
Breakfast
59/100
21 reviews
"Breakfast is average."
Bar
54/100
75 reviews
"Standard bar. Alcoholic drinks are not the best."Bar service is acceptable.
Cleanliness
54/100
315 reviews
"Untidy dining area but rooms are clean enough."Bathrooms and pool area are inadequately clean.Moderately clean hotel facilities.
Rated 73/100 based on reviews from families.
"Good location."
Location
72/100
20 reviews
"Well-located, although unfortunately the parking isn't easy."
Service
69/100
40 reviews
"Adequately professional and very friendly service with good reception."Room service could have been improved.
Amenities
58/100
25 reviews
"Average hotel building."
Pool
57/100
28 reviews
"Acceptable pools with some cleanliness complaints."
Room
57/100
50 reviews
"Large, reasonably clean rooms and comfortable beds."Old rooms with lacking maintenance, furnishings, and bathroom cleanliness.
Cleanliness
50/100
26 reviews
"Rooms relatively clean, but bathroom and pool area not clean enough."Moderately clean hotel facilities.
Rated 70/100 based on reviews from couples.
"Great location."
Comfort
65/100
5 reviews
"Comfortable."
Service
65/100
9 reviews
"Service is adequate."
Pool
64/100
8 reviews
"Ordinary pool."
Room
51/100
9 reviews
"Room is all right."
Cleanliness
50/100
5 reviews
"Could use a good cleaning."
Rated 73/100 based on reviews from all travelers.
"Good club hotel. Great location."
WiFi
94/100
5 reviews
"Good internet service."
Location
74/100
211 reviews
"Great location. Parking is rare."Centrally located, near restaurants, bars, and shopping.Affordable parking.
Service
67/100
607 reviews
"Friendly, somewhat professional service and OK housekeeping."Reception and bar service are as expected.Poorly managed with subpar restaurant service.Room service could have been improved.Service at the pool/beach should be improved.Hotel security can be an issue.Booking process should be better organized.
Pool
62/100
372 reviews
"Acceptable pools with some cleanliness complaints."
Room
60/100
720 reviews
"Acceptable beds, balconies, and cleanliness."Mediocre sized, poorly cleaned bathrooms.Rooms are old and poorly-maintained, although views are OK.Kitchenette, minibar, A/C and furniture not great quality.Large rooms with standard TV's. Shower can be a problem.
Breakfast
59/100
21 reviews
"Breakfast is average."
Cleanliness
54/100
311 reviews
"Untidy dining area but rooms are clean enough."Bathrooms and pool area are inadequately clean.Moderately clean hotel facilities.
Bar
53/100
73 reviews
"Standard bar. Alcoholic drinks are not the best."Bar service is acceptable.
Rated 71/100 based on reviews from families.
"Good location."
Location
72/100
19 reviews
"Well-located, although unfortunately the parking isn't easy."
Service
69/100
40 reviews
"Adequately professional and very friendly service with good reception."Room service could have been improved.
Amenities
58/100
25 reviews
"Average hotel building."
Pool
57/100
28 reviews
"Acceptable pools with some cleanliness complaints."
Room
57/100
50 reviews
"Large, reasonably clean rooms and comfortable beds."Old rooms with lacking maintenance, furnishings, and bathroom cleanliness.
Cleanliness
50/100
26 reviews
"Rooms relatively clean, but bathroom and pool area not clean enough."Moderately clean hotel facilities.
Rated 70/100 based on reviews from couples.
""
Comfort
65/100
5 reviews
"Comfortable."
Pool
64/100
8 reviews
"Ordinary pool."
Service
64/100
8 reviews
"Service is adequate."
Room
50/100
8 reviews
"Room is all right."
Customer Reviews of The Riviera Palm Springs
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Riviera Palm Springs - The vibe is unmistakable. One step into its swanky lobby and Riviera Palm Springs whisks you back to a "mad" era - one you lived or perhaps your parents or grandparents lived, but definitely one everyone wants to relive. Just as it did in the city''s heydat, the Riviera resides on the cutting edge of cool.
The legend is surpassed in mythical proportions, as 24 overwhelming acres rise from the Palm Springs desert like a phoenix, capturing and challenging the imagination. More an epic and contemporary Mecca for cultural sophisticates than just another hotel in California, the Riviera Palm Springs draws from the best Palm Springs resorts of all genres to create a theater of relaxation, rejuvenation and indulgence amid world-class golf, shopping and vistas.
Pool Info:
The Riviera offers 2 pools: The First is Soleil- While soaking in the sun, guests can enjoy poolside dining on the expansive sundeck of Soleil. Located at the Soleil Pool in the heart of the resort, the menu offers California-inspired cuisine with choices of salads, grilled sandwiches or fresh daily seafood. Experience our blended cocktails, an expansive selection of craft cocktails and beers. On weekends there is live music, DJs, and an active atmosphere. On our sundeck you will find loungers, tables, and chairs and if you wish to reserve a private cabana. The Second pool is Chiki Pool - Away from the center of the resort is the Chiki Pool area. A more subdued and quieter pool atmosphere offering food and drink service on weekends only. The mid-century inspired tiki-chic hideaway pays homage to the infamous Chi Chi nightclub featuring lush landscaping and mid-century inspired progressive art.
Policies / Expenses
Cancellation: 72 Hours
Nightly Parking:
0
Total Taxes:
16.70%
Total Misc Fees:
$35.00 USD (mandatory resort fees/taxes)
Food and Beverage Tax:
9.25%
Parking Fee:
18.00 Per Night (Valet)
Porterage Fee:
10.00 Per Stay
Food and Beverage Service Charge:
24.00%
Amenities / Features
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Central location
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Hair dresser
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Free WiFi Internet
Jacuzzi
Laundry valet service
Licensed bar
Mini bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Private garden grounds
Quiet location
Radio in room
Refrigerator
Restaurant
Safe in rooms
Sauna
Self controlled heating/cooling system
Shop
Shower
Shows or evening entertainment
Spa
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
Tennis court
TV room
Valet Parking
Voicemail
Airport & Shuttle Information
Palm Springs International Airport:
Distance: 4.6 miles,
Transfer Time: 8 minutes,
Cab fare is approximately $15.00....
Ontario International Airport:
Distance: 67 miles,
Transfer Time: 1 hour 6 minutes....
Los Angeles International Airport
Distance: 120 miles,
Transfer Time: 2:00 hours.
Local Shuttle Info: Complimentry Guest Shuttle. Travels to and Downtown Palm Springs (3 mile radius).
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed. Riviera Resort & Spa offers a limited amount of rooms for guests traveling with dogs only under 50 pounds. An additional fee of $100 USD per room, per stay is charged. Guests are allowed no more than two dogs per room. A dog amenity is included; dog bed, bowl and a treat is delivered upon arrival. These rooms are conveniently located on the bottom floor of building 2 to allow easy access to patios and outdoor gardens. We will ask our guests to sign a waiver at check in to acknowledge the understanding of our policy.
Internet / WiFI
Guestroom and Public Space Wi-Fi access is included in the Resort Fee. There is an additional charge for Meeting Room Wi-Fi access. The fee is $25 per device per day.
Seasonality and Projections at Margaritaville Resort Palm Springs
This chart illustrates fluctuations of sleeping room prices for both our group quotes and the best online individual traveler prices we could find at the time the group offer was entered. The best group or meeting displayed is 51.3% in the month of March 2021 and the highest average individual rate is $409 in the month of March 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Margaritaville Resort Palm Springs in a month when rates are lower.
